Never Split the Difference

What’s inside

Discover the rules of successful communication and the techniques to practice it. Learn to achieve your goals without compromising your benefits.

You’ll learn

• How to master your empathy and intuition

• Psychological tools to gain mutual benefit

• Ways to control your emotions

• To recognize your strengths and weaknesses as a negotiator

About the author

Chris Voss is an American entrepreneur, author, and university teacher. An FBI hostage negotiator in the past, he founded The Black Swan Group, specializing in negotiation training.